Planning a Successful Direct Mail Campaign:
There
are a number of factors that are critical to implementing a successful direct
mail campaign. However, the single most critical factor in a successful campaign
is having an accurate mailing
list. A comprehensive mailing list provides a means for contacting existing and
potential customers with advertising flyers, brochures and price lists.
One simple and inexpensive way to generate a mailing list is to collect basic
information (customer's name, address, state, city, Zip code and telephone number)
as you fill orders. Mailing lists can also be obtained by Mercury Mailers to
save you time. However,
before a company invests in purchasing a mailing list, it is important to study
the list's composition as the company only wants to mail to restaurants or grocery
stores that cater to the demographic group that is interested in using ostrich
products. If your mailing is not directed toward your target market, you have
wasted time and money. For example, The Exotic Meat Company has decided to market
its products to non-fast food area restaurants using direct mail. The Exotic
Meat Company would want to avoid using a mailing list that contained a considerable
number of vegetarian restaurants, as they are not potential customers.
The following discussion outlines factors that should be considered before undertaking
a direct
mail campaign. Besides carefully compiling or selecting a mailing list, there
are a number of other factors which can significantly impact the success of your
direct mail campaign. The most
common factors that should be considered are:
The product offer must somehow appeal to the potential
consumer. The offer must provide the consumer with an important benefit. Again,
using the ostrich meat example, The Exotic Meat Company's direct mail offering
provides area restaurants with an important opportunity. Restaurants now have
access to a locally produced exotic, tasty, fresh and healthy red meat product.
According to industry research, these food characteristics are now preferred
and the direct mail offer should address how ostrich meat can satisfy these changes
in consumer preferences.
Presentation of the offer is critical to a successful
mailing campaign. The recipient is not able to evaluate the product in the traditional
manner, (i.e., potential customers are not able to taste, touch, see or smell
the product). Therefore, the paper presentation of your company and product is
critical to the customer's perception of your company and its products. The material
should be presented in a professional manner and clearly written so your potential
customer can easily and fully understand your offer. The material should emphasize
product benefits as opposed to just discussing your company.
Envelope considerations - The envelope should look
professional and avoid the appearance of "junk mail." Your potential
customers are continuously being bombarded with junk mail. To decrease the chances
of having your mail tossed out, unopened. The envelope should not resemble junk
mail but it should create some level of curiosity. If the recipient is curious
as to the contents of the envelope, you increase the chances of them opening
it. Excluding an address or hand writing the address on the envelope are two
ways to arouse recipient curiosity. Again, if the recipient does not
open your envelope, you were not successful in reaching your customer.
Mailing considerations - Again, to try and avoid
the image of junk mail, you should consider using first class mail for your direct
mail campaign. The use of first class mail is less likely to be perceived as "junk mail" and
is more reliable than bulk mail. The Direct Marketing Association estimates that
any where from 5% to 15% of bulk mail is not successfully delivered. However,
bulk mail can save you approximately 45% or $0.10 per mail piece for pieces weighing
16 or less ounces. The benefits and costs associated with both first class and
bulk mail need to be considered when deciding on a
class of mail.
Seasonal factors do not impact direct mailing campaign
success as much as one might think. Most direct mail companies will operate year-round.
However, it is a good idea to avoid implementing a direct mail campaign during
holidays, especially the
end of the year holiday season. The spring and fall months are busier than the
summer and end of year months.
To obtain a FREE quote please contact Mercury Mailers today.